Anyone signing up for membership with IPHM or using our services are stating that they agree and have read our T&Cs and accept our Code of Ethics
Terms & Conditions - Holistic Therapy Services Ltd - Trading as IPHM
Corporate Training Providers
Only courses that have met the following criteria with the following structure will be eligible to be recognised as IPHM accredited
Courses must have:
a) clear learning objectives and outcomes
b) structured coherently and included educational content
c) have support for the student to help them complete the course regardless of whether this is online or face to face. This could be by the way of offering tutor support or feedback if required.
If Therapies being offered:
1. Ensure all therapists are qualified to the level of therapy being offered
2. Therapists must be insured for public liability
Your Website must include:
1. Terms and Conditions Page
2. Privacy policy Page
3. Code of Ethics
4. Refund/Complaints Policy
3. Contact page
Before awarding a student a certificate using the IPHM Logo the following criteria should be met:
a) student must have completed an exam which should consist of a minimum of 20 questions and cases study. (Please see T&Cs)
b) Certificates must clarify that the student has undergone a course accredited by IPHM and not a course that has been written or offered by IPHM.
c) students who have undergone and successfully completed a course accredited by IPHM may only be classed as an IPHM approved therapist/practitioner when they personally have subscribed to IPHM and completed an IPHM application form.
Online/Distance Learning Courses – You are agreeing that you hold full copyright for the course material you are providing and that the content you are sending out is unique to your training school or that you have full permission to use. No invasive courses will be accredited by IPHM for online learning. No online training in any invasive beauty therapy courses or aesthetics will be accepted.
Course Material/Copyright - Please ensure if submitting any course material that it has been written by or for you only or you have full permission to re-use.
Creating Student Certificates - Only courses shown on your listing have been approved by IPHM. Please do not use the certificate creator for anything that has not been pre-approved. Should you wish to add a new course title at any time in the future please ensure you have submitted a request via your dashboard to include this on your listing.
Corporate Platform - You must ensure that you have in place T&Cs, refund policy and complaints procedure for your clients.
Referral Payments
Referral payments of £10 per qualified student who joins IPHM via your recommendation will be paid out to the applicant. Details will be found in your Members Dashboard.
Arrears - Arrears payment is an important part of financial responsibilities. Any outstanding payments are requested in the form of an invoice. All customers must ensure that all payments are made in full and on time, so that their financial records remain up-to-date and accurate. Failure to do so could result in additional fees and charges, or even legal action. It is important to stay on top of any arrears that exist, and payment plans can be arranged if necessary.
What you are agreeing to
You should know that by using our logo on any certificates/awards that this is only used for the actual courses or training we have approved and are shown on your listing with us. If any of your students want to join IPHM they will need to subscribe with us directly. As with any IPHM training provider your qualified students are not IPHM accredited unless they themselves have completed and submitted an application and yearly subscription to IPHM.
Members agree to these T&Cs on submission of application and on renewal and should check back regularly for possible updates.
Corporate Therapist Membership
Therapists – What you are agreeing to
If you employ therapists in your practise, you must under no circumstances mislead your clients by offering therapies of a sexual nature, or services they are not qualified to do. Offering therapies within the limits of competence and that you or they have undergone training for. All therapist must agree to abide by our code of ethics and it is the Corporate members responsibility to ensure they are aware of our T&Cs. Failure to mislead the public or your clients may result in the immediate removal of your listing. Any member found to be in breach of this will have their listing and membership removed from our website. and no refund will be offered.
Your responsibility - It is the responsibility of all members to check their own countries regulations and to abide by these.
IPHM hold no responsibility to anyone who has received treatments or consultation with an IPHM approved member. All therapists are agreeing that they have read and understood our T&Cs and agree to follow our code of ethics.
Important Note: If there are any changes to the government or updated guidelines, IPHM has the right to modify or remove any courses or therapies that do not align with these changes. Please ensure that the updated terms and conditions reflect this requirement. You will be asked to confirm you have read updated T&Cs when you log into your members dashboard. You should check our t&cs regularly for any updates that may affect your listing.
Complaint Procedures
How to make a complaint - The IPHM will only mediate if the complaint is unresolved due to an inability to reach a mutually agreeable outcome or if, the training provider or therapist has, in any way, refused to handle the complaint. If wishing to make a complaint regarding one of our members you must have contacted the member concerned first. Only if this has not been resolved should you then request an IPHM complaints form.
The IPHM reserves the right to suspend or withdraw accreditation depending on the nature and severity of the complaint, as well as the number of repeated complaints lodged against a member. No refund will be issued if the complaint is upheld.